These added stores will be a new concept entirely, termed "Starbucks Pickup." They will be available largely for Uber Eats delivery services as well as customers who have placed orders through the Starbucks mobile application (via Inc.).
According to the company, they were already planning to re-evaluate their sales model before the pandemic hit, but it appears that the current situation has somewhat helped in making the decision to close sit-down locations easier, although according to the company, these moves have been in the works for nearly two years. It's a big shift given the fact that the coffee retailer for years positioned itself as a "third place," a location to hang out with friends, work, read, or just sip a cup of coffee.
A company spokesperson said that some 80 percent of the company's transactions in its U.S. locations are already takeout or pick-up. According to a company call with investors, 95 percent of Starbucks locations in the United States have reopened since they were closed in March.
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June 15, 2020 at 08:46PM
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The big change Starbucks is about to make - Mashed
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